Choose your location:
Choose your ordering method:
Deliveroo
→
Uber Eats
→
Doner Delivery
→
Kerbside Pickup
→
click & Collect
→
Choose your ordering method:
Deliveroo
→
Uber Eats
→
Doner Delivery
→
Kerbside Pickup
→
click & Collect
→
Choose your ordering method:
Deliveroo
→
Uber Eats
→
Doner Delivery
→
Kerbside Pickup
→
click & Collect
→

Privacy Policy

Effective Date: [05.10.23]

1. Introduction

Haus Holdings Ltd is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the applicable UK data protection laws.

2. Information We Collect

We collect and process various types of personal data, including your name, contact details, and purchase history, to provide you with our services and products. Additionally, we use cookies and similar technologies to enhance your browsing experience on our website. For detailed information about cookies, please refer to our Cookie Notice.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Fulfilling our contractual obligations and providing exceptional customer service.
  • Improving our products, services, and website functionality.
  • Sending you relevant marketing communications if you have provided your consent.

4. Disclosure of Personal Data

We may share your personal data with trusted third-party service providers who assist us in delivering our services. These providers are bound by strict data protection requirements and can only use your personal information as instructed by us. We may also disclose your information in the event of a business merger, acquisition, or sale, ensuring compliance with legal obligations.

We will not disclose your personal data to third parties without your explicit consent, except as required by law.

5. Your Rights

You have the following rights regarding your personal data:

  • Right of Access: You can request details of the personal information we hold about you.
  • Right of Rectification: You can correct any inaccuracies in your personal data.
  • Right to Erasure: You can request the deletion of your personal data under specific circumstances.
  • Right to Restriction of Processing: You can limit the processing of your data under certain conditions.
  • Right of Portability: You can request the transfer of your data to another organisation.
  • Right to Object: You can object to the processing of your data for specific purposes.
  • Right to Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office.

6. Cookies

Cookies are essential for enhancing your online experience. You can manage your cookie preferences through your browser settings. To learn more, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of Google Analytics tracking, visit http://tools.google.com/dlpage/gaoptout.

7. Contact Us

If you have questions about our Privacy Policy, wish to exercise your data protection rights, or require additional information, please contact our Data Protection Officer:

Data Protection Officer
Haus Holdings Ltd
152-160 City Road,
London, EC1V 2NX

Email: dpo@donershack.uk

‍If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk/concerns/ or by calling 0303 123 1113.